![]() ![]() In the months that followed, the plaintiffs contacted PayPal and Synchrony Bank “on several occasions” to resolve their issue with the initial unsuccessful transaction, the lawsuit continues. In early October 2020, the plaintiff made a payment to her PayPal credit card to cover the amount of funds and fees, the case says. Per the complaint, the plaintiff and her daughter, a co-plaintiff on the lawsuit, immediately contacted PayPal to confirm the transaction was not completed and, if necessary, cancel and/or dispute the transmission.Īnother attempt from the plaintiff to send money to her daughter was successful, and the plaintiff was charged another $1,029.30 as a result, the suit reads. The plaintiff, however, entered an incorrect email address for the recipient of the money, meaning her daughter did not receive the $1,000 as intended, the case relays. For the transaction, the plaintiff attempted to use her credit card account with PayPal Credit and Synchrony Bank, who charged the woman an additional $29.30 in fees to send the money, the suit says. The plaintiff, a San Diego County resident, claims in the 14-page proposed class action that she experienced confusion and “a great amount of stress, aggravation and anxiety” in her communications with PayPal after she attempted to send $1,000 from her Synchrony Bank account to an email address that she mistakenly entered incorrectly.ĭespite reaching out to the defendants more than once to resolve the issue and end PayPal’s subsequent collection efforts, the plaintiff was unable to work with the companies to fix the problem and was subject to “collection abuse and constant harassment,” the seven-count complaint alleges.Īccording to the lawsuit, the plaintiff tried to send her daughter $1,000 by way of PayPal’s platform around September 24, 2020. Gform.New to ? Read our Newswire DisclaimerĪ PayPal user and Synchrony Bank accountholder alleges in a lawsuit that she was given “confusing and conflicting information” and experienced what amounts to abuse and harassment in trying resolve a mistake that occurred during an attempt to send money to her daughter. Δ document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ) We tell you about cash you can claim every week!ĬAPTCHANameThis field is for validation purposes and should be left unchanged. He’s suing under consumer laws and seeking damages, restitution, an injunction, fees, costs and a jury trial. “Unfortunately, PayPal’s operation, along with its deceptive and incomplete marketing materials, means that users like Plaintiff end up paying huge amounts of fees and interest, which PayPal falsely assures users they will not receive,” according to the class action lawsuit. “PayPal’s ‘Pay in 4’ service specifically targets poor consumers and those struggling to make ends meet on a week-to-week basis,” Vidaurre said.Īs it doesn’t properly disclose its fees, it causes unsuspecting consumers like him to incur significant overdraft and non-sufficient fund fees on their linked bank accounts, he said. PayPal “Pay in 4” Service Doesn’t Properly Disclose Fees, Plaintiff Alleges ![]() In his case, PayPal reprocessed payments that weren’t initially successful, triggering repeated fees, the complaint states. Vidaurre said that he faced three separate insufficient funds fees, totaling nearly $90, on a single repayment for a relatively small purchase. “These risks include the real and repeated risk of multiple insufficient funds fees or overdraft fees imposed by users’ banks as a result of automated PayPal transfers from consumers’ checking accounts,” he said. However, Vidaurre says he and thousands of other similarly situated PayPal customers had been deceived about the true operation and risks of the service. The service allows consumers to split payments into “four interest-free payments with no late fees.” ![]() In a $5 million class action complaint filed March 1 in a California federal court, Plaintiff Felipe Vidaurre said the payment technology company misrepresented the possibility of insufficient fund fees or overdraft charges in its “Pay in 4” offer. PayPal targeted “poor” consumers with a deceptive offer to buy now, pay later that resulted in “huge, undisclosed fees,” a new class action lawsuit alleges. Where: The PayPal class action lawsuit was filed in California federal court.Why: The plaintiff says PayPal misrepresented the fees for the service, leading to customers being charged excessive fees.Who: PayPal is being sued by a customer who used its “buy now, pay later” function and was charged fees.(Photo Credit: Tero Vesalainen/Shutterstock) PayPal Buy Now, Pay Later Class Action Lawsuit Overview: ![]()
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